本網站祇提供香港和澳門以外的運送服務。除郵政信箱、酒店或香港郵政未能送抵的地方外，本網站選用由香港郵政提供的全球一般郵遞掛號運送服務。詳細的送貨方式、收費及所需時間請溜覽：
甲) 空郵
2公斤以下
http://www.hongkongpost.com/chi/postage/overseas/air/index.htm
上述費用需另加$13掛號費
2公斤以上
http://www.hongkongpost.com/chi/postage/overseas/parcel/air/index.htm
乙) 中國平郵
中國不設空郵地區包括: 深圳, 廣州, 廣東省, 廣西省, 海南省
除以下省份的城市可做空郵
廣東省 : 汕頭, 興寧, 湛江
廣西省 : 桂林, 南寧
海南島 : 海口
2公斤以下
重量不超過 20克 $1.80
重量不超過 50克 $3.00
重量不超過 100克 $5.70
重量不超過 250克 $11.40
重量不超過 500克 $22.10
重量不超過 1000克 $38.50
重量不超過 2000克 $59.40
上述費用需另加$13掛號費
2公斤以上
首1000克 $100
重量超過1000克 至 7000 克, 每千克額外收費 $18/kg
超過7000克, 每千克額外收費$9/kg
** 有關香港郵政的“派遞標準”，請瀏覽以下網頁（根據香港郵政所示，派遞標準未能保證，資料只供作參考之用）：
http://www.hongkongpost.com/doc/common/pos15_Supplement.pdf
This website provides delivery service to all areas
except Hong Kong and Macau. Except P.O. boxes, hotels and areas not covered by HongKong Post, we use the worldwide standard shipping method by register post service provided by Hongkong Post as our delivery method. For detail shipping method, rates and delivery times, please visit:
A) Air mail
Below 2 kg
http://www.hongkongpost.com/eng/postage/overseas/air/index.htm
$13.00 will be added to the above charge for register post service
Above 2 kg
http://www.hongkongpost.com/eng/postage/overseas/parcel/air/index.htm
B) Surface mail to China
Areas not covered by air mail in China includes Shenzhen, Guangzhou, Guangdong province, Guangxi province and Hainan province
However, air mail services are provided to the following cities of the above province:
Guangdong province: Shantou, Xingning and Zhanjiang
Guangxi province: Nanning and Guilin
Hainan province: Haikou
Below 2 kg
Less than 20 gm $1.80
Less than 50 gm $3.00
Less than 100 gm $5.70
Less than 250 gm $11.40
Less than 500 gm $22.10
Less than 1000 gm $38.50
Less than 2000 gm $59.40
$13.00 will be added to the above charge for register post service
Above 2 kg
First 1000 gm $100
$18.00/kg for weight between 1000 gm and 7000 gm
$9.00/kg for weight above 7000 gm
** Please see the "Delivery Standard" provided by Hong Kong Post Office (as per Hong Kong Post, the delivery standard is for reference ONLY as they cannot be guaranteed):
http://www.hongkongpost.com/doc/common/pos15_Supplement.pdf
當您的訂單被送出後，我們會發出一封「訂單送貨通知」的電郵到您的電郵信箱。大部份的訂單均會於訂購後1至2個工作天處理及付運，您約可於2至14個工作天內收到所訂購的產品。「訂單送貨通知」電郵內詳列送貨內容及訂單追蹤編號及連結，方便您一按即可追查訂單送貨進度。 如您沒有收到有關電郵，該郵件可能被電郵服務供應商誤認為是濫發郵件而受阻隔。現時大部份的電郵服務供應商或軟件均有提供電郵過濾功能，防禦電郵病毒及垃圾電郵等，唯此功能會誤將部份重要電郵過濾。為使您能如常收到我們的所有電郵通訊，請：1)將info@timc.com.hk加到您的電郵地址簿，2)請檢查「垃圾郵件箱」，如發現內有本網站發出的電郵，請按「非濫發郵件」，3)向您的電郵服務供應商匯報情況，表達您希望正常地收到由本網站發出的電郵通訊。
We will send a Dispatch Notification email to you after we have dispatched your order. The majority of our orders are shipped within 1 - 2 business days after placing the order online. You can expect to receive this email within the 2 - 14 business day timeframe. The email contains the details of your shipment as well as a tracking number and link. You can click on the link to track your order.
A lot of email service provides and email client software have filters to block junk emails but our customers told us that a lot of times these filters also blocked legitimate emails like the ones we send you. In order to ensure you receive all the emails we send you, please follow these recommendations: 1) add info@timc.com.hk to your Address Book, 2) check on any folder named "Junk", "Spam", "Filtered/Blocked", or even at the Trash/Bin folder. If you see our email there, please mark it as "not spam" or "report as not spam", 3) report to your email service providers that you cannot receive emails from @timc.com.hk
當收到您的訂單後，本網站會盡快處理包裝及付運，以確保您能於至14個工作天內收到產品，個別貨品送抵時間仍須視乎您所選的運送目的地及送貨方式。
請注意，所有列明的送貨時間均為預計運送時間，我們並不對貨品因海關政策或關稅而引起的運送延誤負責，國際郵遞的時間亦可能會受不同因素影響而延長，例如聖誕節、農曆新年、復活節及其他長假期等。雖然本網站並不能完全保證運送時間不受延誤，但我們會揭盡所能，為您盡快處理及付運訂單。
本網站所顯示的工作天為香港時間星期一至五，早上九時至晚上六時，當中不包括在香港的公眾假期。星期一至五的訂單均會於下一工作天處理及付運；而星期六、日及公眾假期的訂單則會於緊接的工作天處理及付運。
Orders are processed soon after receipt to ensure that your items are shipped to you as soon as possible. You are expected to receive your orders within 2-14 business days (excluding the day placing the order) depending on the delivery country and shipping method selected.
These are estimated delivery times only and we cannot be responsible for delays due to customs and/or duty regulations and procedures. Delivery times may vary, particularly during Christmas, Chinese New Year, Easter and other holiday periods. Although timc.com.hk cannot guarantee delivery times, we do our best to process orders as soon as we receive them.
Business Days: 9:00 am - 6:00 pm Monday to Friday, excluding public holidays within Hong Kong. Orders received between Monday and Friday are usually processed by the end of the next business day. Orders received on Saturday, Sunday and public holidays are usually processed by the end of the day following the next business day.
