Privacy Policy

We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

 

When you place an order with timc.com.hk you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.

 

When you click on links and/or ad banners that take you to either third-party web sites or timc.com.hk affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, timc.com.hk cannot be responsible for the actions of parties outside our web domain.

 

timc.com.hk is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it can't be read in transit. In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.

 

You may check whether we hold any of your personal data and, if so, may also request access, update, correct or request a copy of your personal data held by us by e-mailing to info@ timc.com.hk. We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.

 

We will endeavour to respond within 60 days of your request in compliance with the Personal Data (Privacy) Ordinance.

A reasonable fee may be charged to cover our administrative costs.

Please note that we will not retain your personal data longer than necessary.

 

All personal data you give us is kept confidential and protected, but we may provide such personal data to the following parties for the same purposes as laid out above in this privacy policy:

1. our subsidiaries, associated companies and other related companies;
2. our vendors and business partners;
3. parties which assist us in carrying out the purposes laid out above in this privacy policy;
4. parties which participate in joint marketing scheme with us;
5. any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
6. any other person or organization who are bound by confidentiality agreements with us; and
7. any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law

 

timc.com.hk may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal data that uniquely identifies an individual.

 

Currently, we do not sell, trade, give away or rent your personal data to others apart from those parties mentioned above. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any personal data that identifies you to any third party apart from those mentioned above without your approval.

By using our website, you consent to the collection and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of our policies and practices in relation to personal data.

If you have questions about this statement, please contact one of our customer care representatives. You may contact us via e-mail at info@timc.com.hk or by mail to The International Medical Co Ltd., 7/F, Block 1, Yau Tong Industrial Building, 2 Shung Shun St., Yau Tong, Kowloon, Hong Kong. Should there be any discrepancy between the Chinese and English versions, the English version prevails.

Policy as of November 2020.